Shipping Questions

Free shipping on all orders over $50

Please allow 1-3 days for order fulfillment and 1-2 weeks for completed shipping.

If you need something expedited please email info@pollyandfuzz.com I’ll try my best to accommodate your request. 


All domestic orders are shipped via USPS, priority mail.

Return and Exchanges

All Polly and fuzz sales are final.

We do not accept returns or offer refunds. 

We do offer exchanges under certain circumstances. 

If an item is damaged because of craftsmanship, customers must email all concerns within 14 days of receiving items for an exchange. 

Items mailed back must be mailed back in their original packing.

Polly and Fuzz reserves the right to refuse any exchanges where the product is not in it’s original condition.

The costumer is responsible for all shipping charges. 

Care and materials

Please know that polymer clay is very durable. Although it can be scratched or broken with enough force if not handled carefully or correctly.
Please remember that each earring is handmade wearable art. 


To clean your earrings you can use a cotton swab or damp cloth.
Rubbing alcohol also works great!

(Every order is shipped with jewelry care info, and a microfiber cloth)


For earrings with raw brass components 

Brass does tarnish and darken over time. Makeup, oils from skin or hair.

And even perfume will cause tarnishing.
Jewelry cleaner or brass cleaner will work like a charm!

Use a dry cloth and gently buff. 

To extend the life of jewelry please keep in a safe spot away from water, or direct sunlight. 

Do not swim, or shower with 

Polly & Fuzz jewelry. 

All jewelry should be handled with care.
Polly And Fuzz jewelry should never just break on you. 

If something happened on our end with craftsmanship. Email us right away! We can get an exchange going or help you figure out a way to fix what is damaged. 

We will not take responsibility for jewelry that was not handled correctly.

Please look at our care instructions. 

We have added approximate measurements on each product page to help you figure out size.

Photos should look similar if not exact to the photos provided.

These are handmade items so colors will slightly very. You will be getting a unique piece of wearable art. 

We do not accept returns and we only accommodate exchanges under special circumstance. 

Dind't find what you were looking for? Feel free to contact us at any time!